One-Minute Communications Tips Archive
July 2008
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Dealing With "The
Loudest Voice"
If you've ever
been part of a work group, you've probably come across the phenomenon of "the
loudest voice."
As the term implies, the loudest voice is the person who dominates the group
through speaking volume or force of personality. Decisions made by this group
may not be the result of true consensus, but may reflect the position taken by
the loudest voice.
Remember that in a group, silence equals consent. If you disagree with the
loudest voice but say nothing, others in the group will think you approve.
To make your opinion heard, speak up, persistently, in calm and even tones.
State your views and explain your reasons. Gain support by asking each member of
the group, one by one, for his or her thoughts.
If you don't take the floor, the loudest voice is the only one that will be
heard.
© Arun Sinha, Access Communications. Access Communications is a marketing
communications and technical writing firm based in Stamford, Connecticut, USA.
Sign up for Access Communications's One-Minute Communication Tip at http://www.AccessConsultingInc.com.
Once a month, you'll receive an actionable idea or technique on an aspect of
business communications, distilled into about 150 words.
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