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One-Minute Communications Tips Archive
February 2010


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How to Adapt Content to the Web

It's tempting to take text-based content from an offline source, such as a report, and load it onto a web page unaltered. But if you rework the material a little, as outlined below, you'll take better advantage of the web's capabilities and make the information easier to comprehend online.

Reduce your word count. Use graphics to illustrate complex ideas. Instead of defining a term, provide a link to a glossary on another page.

Add internal links. These help viewers quickly navigate between sections on the same page or on different pages.

Use more subheads than you would in a paper report. The reader should get the gist of the content by reading the subheads.

Ask yourself, "Where can I add white space?" Try to break up long paragraphs into one- or two-sentence chunks, or split long sentences into bullets. Increasing the page's length is fine, as web users don't mind scrolling down (they dislike scrolling side to side).
 

© Arun Sinha, Access Communications. Access Communications is a marketing communications and technical writing firm based in Stamford, Connecticut, USA. Sign up for Access Communications's One-Minute Communication Tip at http://www.AccessConsultingInc.com. Once a month, you'll receive an actionable idea or technique on an aspect of business communications, distilled into about 150 words.


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